Frequently Asked Questions

Corezen Health is a nurse-led private health screening and education service. We provide accessible non-invasive preventative health checks including blood pressure monitoring, cardiovascular health screening, fatigue screening and lifestyle education.

We are not a diagnostic or treatment service. We help you understand your current health status and signpost you to appropriate NHS services when needed.

All screenings are conducted by a registered nurse who is registered with the Nursing and Midwifery Council (NMC) and holds appropriate professional indemnity insurance. Our clinician follows the NMC Code of Professional Standards.

We operate a mobile service and hire clinical rooms in community locations across Swindon, Highworth, Fairford, Lechlade, Cirencester and the surrounding Wiltshire and Cotswolds area. This allows us to bring healthcare directly to you, with your exact appointment location confirmed at the time of booking.

All venues are carefully selected to ensure privacy, cleanliness and clinical safety.

Corezen Health operates across Swindon and the surrounding area, including Highworth, Fairford, Lechlade, Cirencester and the wider Wiltshire and Cotswolds region. We hire clinical rooms in community locations, so your exact appointment location will be confirmed when you book.

Call us on 01793 677 313 or email info@corezenhealth.co.uk to discuss locations and availability.

No, we are a private service. However, we align our practice with NHS health priorities and guidelines and we will signpost you to NHS services (GP, NHS 111 or emergency services) where appropriate based on your screening results.

No, you do not need a GP referral to use our service. You can book directly with us. Our screening does not replace regular GP care and we encourage you to remain registered with your GP practice.

We offer several health screening packages including:

• Essential Health MOT — Blood pressure, pulse, BMI and cardiovascular health education
• Health MOT + Fatigue Review — All of the above plus fatigue and stress screening
• Complete Wellbeing Review — Comprehensive screening including cholesterol check
• Single Health Checks — Quick checks for blood pressure, pulse or BMI

For current pricing and package details, please visit our services page or contact us directly.

Yes. Corezen Health offers private blood pressure checks in Swindon with no GP referral needed. Our Essential Health MOT includes a blood pressure measurement, pulse and heart rate check, BMI and a written summary, all carried out by a registered nurse.

Appointments start from £25 for a single check. We also serve clients across Highworth, Fairford, Lechlade, Cirencester and the surrounding Wiltshire area. Book online at www.corezenhealth.co.uk or call 01793 677 313.

Persistent tiredness and low energy are among the most common health concerns, yet they are rarely fully addressed in a standard GP appointment. Our Health MOT + Fatigue Review is specifically designed for people experiencing tiredness, stress, poor sleep or low energy.

A registered nurse will carry out a structured fatigue questionnaire, review your sleep patterns, stress levels and lifestyle, then provide a personalised written summary and education plan to take away with you.

Appointments are available from £85, with no GP referral needed. Book online at www.corezenhealth.co.uk or call 01793 677 313.

You can book an appointment by:

• Using our online booking system at www.corezenhealth.co.uk
• Emailing us at info@corezenhealth.co.uk
• Calling us on 01793 677 313

You will receive confirmation via email once your booking is confirmed.

Appointment duration varies by service, ranging from 10 minutes for a single health check to 50 to 60 minutes for a comprehensive wellbeing review. We allow adequate time to ensure you receive thorough screening and education without feeling rushed.

Specific timings will be confirmed when you book your chosen package.

Please bring:

• A list of current medications (if applicable)
• Any recent health information or test results you would like to discuss
• Comfortable clothing (for blood pressure measurement)

For certain tests such as the CardioChek lipid screening, fasting may be recommended. We will advise you of any preparation required when you book.

If you have urgent health concerns or symptoms, please contact your GP, NHS 111 or call 999 for emergencies. Our service is for preventative screening and health education, not for urgent or emergency care.

We will do our best to accommodate appointments at short notice where possible but cannot guarantee same-day availability.

Yes, we offer workplace wellness screening for businesses and organisations. This is a valuable way to support employee health and wellbeing. Please contact us at info@corezenhealth.co.uk to discuss your requirements and receive a tailored quote.

You will receive your results during your appointment with a full explanation of what they mean. You will also receive a written summary in person at the end of your session to take away with you.

If any of your screening results fall outside the published reference range, we will:

• Explain the reading clearly in plain language
• Check for any urgent symptoms (red flags)
• Advise you to contact your GP for further investigation
• Provide you with a written summary to share with your GP

Corezen Health provides screening and education only. We do not diagnose, treat or prescribe. Your GP is best placed to investigate further and provide any treatment if needed. We will not make the referral ourselves, so you will need to contact your GP directly.

We will not contact your GP directly. If your results suggest you should see your GP, we will provide you with a written summary at the end of your appointment. You can then share this with your GP practice yourself.

This ensures you remain in control of your health information and can discuss the results with your GP in your own time.

Yes. We offer follow-up screening appointments to repeat your measurements, discuss your progress and update your personalised lifestyle guidance. These can be in person or remote depending on your needs. Please contact us to book a follow-up session.

This depends on your age, health status and lifestyle. Generally, healthy adults may benefit from annual blood pressure checks and periodic cardiovascular screening. Those with existing health concerns or lifestyle risk factors may benefit from more frequent screening appointments.

We can provide personalised recommendations during your appointment based on your individual circumstances.

Our appointments start from £25 for a single health check. Health MOT packages start from £55 and include a personalised written report. Full pricing details are available on our services page or by contacting us at info@corezenhealth.co.uk. We are happy to help you choose the right option.

All fees are confirmed clearly before you book and payment is typically required at the time of booking.

We accept card payments, bank transfers and cash (where safe and practicable). You will receive a receipt for all payments. Payment is typically required at the time of booking unless alternative arrangements have been agreed in advance.

We require 48 hours' notice for cancellations or rescheduling. Cancellations with less than 48 hours' notice may incur a cancellation fee. Fees may be waived for genuine emergencies such as illness, bereavement or severe travel disruption.

Please see our full Cancellation Policy for complete details or contact us if you need to cancel or reschedule.

Yes, we understand that circumstances change. If you need to reschedule with 48 or more hours' notice, we can move your appointment to an alternative date at no extra charge. Please contact us as soon as possible to arrange a new time.

Yes, refunds are provided for cancellations made with 48 or more hours' notice. Refund requests are assessed fairly and where agreed are processed promptly. If you are dissatisfied with the service, please raise this through our Complaints Policy.

Yes, absolutely. We comply with UK GDPR and the Data Protection Act 2018. Your information is:

• Stored securely on encrypted devices
• Kept for 8 years from your last appointment
• Only shared with your consent (except in emergencies or safeguarding situations)
• Never used for marketing without your permission

Please see our Privacy Notice for full details.

Yes. We maintain strict professional and safety standards including:

• Infection prevention and control procedures
• Calibrated and safety-checked equipment
• Professional indemnity and public liability insurance
• Safeguarding policies for adults and children
• Clear clinical boundaries (screening only, not treatment)

Our clinician is NMC registered and follows professional codes of conduct.

We collect only the information necessary to provide safe and effective screening. Your data is stored securely, used only for the purposes explained when you book and retained for 8 years as required by professional standards.

You have the right to access, correct or request deletion of your data (subject to legal retention requirements). Please see our Privacy Notice or contact us for further information.

We take complaints seriously and aim to resolve concerns quickly and fairly. You can raise a complaint by emailing info@corezenhealth.co.uk.

We will acknowledge your complaint within 3 working days and aim to provide a full response within 10 working days. You may also contact the Nursing and Midwifery Council (NMC) if your concern relates to professional conduct.

Our registered nurse is regulated by the Nursing and Midwifery Council (NMC) and must adhere to the NMC Code of Professional Standards. We maintain compliance with all relevant healthcare legislation including infection control, data protection, safeguarding and health and safety requirements.